Questions and answers about Click2Sell: Selling, Affiliates, Payments, Tracking, Reports

Extra fields at the checkout page


Hi, I am selling tangible, personalised products and require a couple
of extra fields to collect some extra customer information at the
checkout stage. How can I configure the system to accept this?

Currently it’s not possible to customize buyer’s info form at the checkout page. Customizing checkout page is in our future plans, however it won’t happen soon.

Some merchants who also gather some additional information just add a form just before the checkout page (they forward their customers to the checkout page only after filling the form) OR ask for additional information in their “thank-you” page. It seems that such method works for them fine.

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