Questions and answers about Click2Sell: Selling, Affiliates, Payments, Tracking, Reports

How To Set Up My Product


Dear Sir,

Thank you for your email.

My product type is subscription service and I still have couple questions:

1. Since my product is type is subscription service, will my affiliate receive monthly commission from me? If the buyer cancel the service, how do I stop paying the commission to my affiliates?

2. For commission rate, Can I set up 2 different commission rate for my subscription service. Ex: 50% commission rate for the 1st payment and 30% commission rate for the following months.

Thank you for your time.


Dear Mars,

Thank you for contacting us. Now I would like to answer all your questions one by one:
1) Yes, if you have a subscription product and you charge customer every month a special price, your affiliate will be paid every month for referring that customer. This means that if you sell a subscription product for $20 and you pay your affiliate 50%, your affiliate will get $10 affiliate commission every month. If the buyer cancels the service via Paypal, you won’t have to do anything on your part. Our system will automatically get notifications about the cancelled subscriptiona and remove your subscriber from the list, so you won’t have to pay your affiliate. If your customer requests to be unsubscribed manually you will have to remove it from your For Merchant –> My Subscriptions area and cancel the subscription on Paypal.

2) Currently we allow to set up a one commission rate for the payment. So if you set 50%, your affiliate will always get this sum – for each re-charge.

I hope this answers all your questions. If you have any more questions or just need some help, please, let me know. I will do my best to help you.

Egidijus Andreika

Similar Posts: