Questions and answers about Click2Sell: Selling, Affiliates, Payments, Tracking, Reports

Affiliate cant find a product


I have an affiliate that is trying to sign up. She has her Click 2 Sell account, however she says that she has not been given any links to put on her site and she can’t find me in the Marketplace. I also looked in the Marketplace and haven’t been able to locate my business. I did add myself to the marketplace, but now can’t find it. I haven’t had any of my other affiliates complain about this, but I was hoping to find the solution in case we had any more issues.


Dear Christy,

Thank you for reporting this. First of all, I would like to ask you: when did you add your product to Click2Sell.EU? Have you made at least one sale for your product? All products are placed on the Marketplace within 24 hours after the first product’s sale. Maybe that’s why your affiliate can’t find it. Please, make a first sale and then your product will appear on the Marketplace within 24 hours.

Tell me your product’s ID so then I will be able to tell you exactly the reason why it is not on the Marketplace.

Your affiliate can easily create her own affiliate link manually:
affiliates-login – your affiliates login to Click2Sell.EU system
productID – your products unique id on the system: it consists of your login+first 3 letters of the product’s name.
You can find your productID by navigating to: For Merchant –> My Products –> Buy Now Links
Your buy links contain the product-id. I.e.

The example of possible affiliate link:

Your affiliates can also signup via your page for ‘Affiliates’. You can find it by navigating to:
For Merchant –> My Products –> Edit Settings and on this page you will see a link to your pre-made page for affiliates to signup.

Now I look forward to hearing more from you!


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