Tracking of shrinked links
Hi, I just posted this question on the newbie forum but maybe you can get me a quickeer answer. Can I use the service of itshrunk.com and others to shrink the link I receive from you for a given product and be sure of getting my commision? – And if I use your tracking service, I add that code first and then shrink it all, right?
Dear Christian,
Yes, of course you can use URL shrinking services, just make sure that those services do not use any iframe redirections, so that you wouldn’t lose affiliate comissions (when iframe redirection is used, affiliate cookies cannot be placed on a customers browser). So just take your Click2Sell.EU affiliate link, shrink it on your service and delete your browsers affiliate cookies. Then enter your shrinked affiliate link and click on a payment button so you would get redirected to the checkout page. On Click2Sell.EU checkout page make sure you see your affiliate: name. If you see this name at the bottom of checkout page, your cloaked links work do fine and you will get affiliate commissions for referring people over your shrinked links.
I hope this helps. If you have any other questions, just let me know. I will do my best to help you.
Sincerely,
Egidijus Andreika
Click2Sell.EU
Fees and payout frequency to merchants
I’m looking to sell a product through you all. What are the service fees? And if i want the product to be sold using paypal as a payment method. Will i get paid daily or you only pay twice a month still for my product that i’m selling?
Hello Christopher,
thanks for contacting us!
Fees structure is very simple in Click2Sell. You will pay us only for sales and that will be just $1-$3 for a transaction, depending on the price of a product. There are no other fees (like sign-up, monthly, support, upgrade, etc.).
You can get more details about our fees at Click2Sell Fees page.
As you are a product vendor, you will get money from your sales immediately to your PayPal account, so there won’t be any daily or monthly payout. Just once a sale takes place, you will get money directly to your PayPal account. The same applies if you use other payment gateways than PayPal: Moneybookers, Google Checkout, Worldpay, Authorize.net, eWay, LinkPoint, First Data, Your Pay, PayPoint, Moneris, Sage Pay (former Protx), Optimal Payments or Ogone. You can use as many of them as you want. The more payment options you provide, the more your customers will be happier, as some of them may prefer buying via Google Checkout or Moneybookers, not via PayPal.
I hope I explained everything clearly enough.
If you have any other question, just let me know!
Regards,
Vytis Vyskupaitis
Click2Sell.EU
Secure Checkout Page
Hi Click2Sell,
I am having a problem when trying to do a “Test Buy”. After filling in the credit card details and submitting them I get the following message:
Payment failed
Please, check your information and try again later.
Error code: -9000003
Error message: PayPal has returned a wrong response. Please contact our operator.Can you help me fix with issue?
Many thanks,
Neil
Hi Neil,
Thank you for getting back to me. As far as I see, you’ve set up your Paypal account to accept credit cards directly from your customers on: My Profile –> My Payment Processors –> Setup page.
This error message is returned to you just because your Paypal account does not support direct credit card processing.
You need to have a special Paypal Website Payments PRO account that works as a real merchant account. Which country you are from? If you are from the US or UK you can get call Paypal and upgrade your account to PRO, this way you will be able to accept direct credit card payments from your customers.
If you need some help setting up a direct credit card processing, please, let me know. I will do my best to help you. Thank you and I look forward to hearing from you.
Sincerely,
Egidijus from Click2Sell.EU
How to change a language to Spanish?
how i change of language? (to spain)
Dear Alida,
What would you like to change to the Spanish language? Click2Sell interface language cannot be changed to Spanish since English is our main language, while if you have your own products and would like to change your product’s checkout page to Spanish, simply navigate to: For Merchant –> My Products –> Edit Settings –> Customize product pages –> Checkout
and follow the steps to modify your checkout page.
I hope this helps. If you have any more questions, just let me know. I will do my best to help you.
Sincerely,
Egidijus Andreika
Click2Sell.EU
Pulling data from Click2sell
Is it possible to have the sales # and data automatically pushed out to my own CRM?
Hello,
Thank you for contacting us. Yes, of course it is possible. There are 2 ways you can notify your server/scripts about the sale:
a) simple one: you can enable Click2Sell.EU to post transaction ID and customer’s e-mail address via HTTP POST method straight to the checkout page
b) advanced: Click2Sell.EU has its own API working. You can post all transaction and order data to your remote servers location.
You can read more about Click2Sell.EU API here: http://www.click2sell.eu/blog/guides/click2selleu-api-add-another-dimension-to-your-business/
In order to enable Click2Sell.EU API simply visit: For Merchants –> My Products –> Edit Settings (click on a product’s panel ) –> API Settings .
I hope this helps. If you have any other questions, please, let me know. I will do my best to help you.
Sincerely,
Egidijus Andreika
Click2Sell.EU
Accept credit card payments to First Data merchant account
Hi
I need someone to call me so i can setup my new merchant account, i used to use authorize.net and changed to first data.
thank you
Dear Hector,
Thank you for contacting us. In order to set up your First Data account, simply login to your Click2Sell.EU account, then navigate to: My Profile –> My Payment Processors –> Click to add a new one – First Data and then enter the data which is asked. You will also have to upload your First Data’s converted certificate. Once you set up your account, go back again to My Profile –> My Payment Processors page and click on Setup button to set up credit card processing: simply select First Data’s account from the drop down menu on credit card line. Click on Save and you will be done.
Now, please, visit your product’s checkout page and you can try to process a credit card transaction.
Please, let me know how it goes. If you need some more help, just let me know. I will do my best to help you.
Sincerely,
Egidijus
Click2Sell.EU
Click2Sell API refund notifications
Hello Click2Sell.EU Support!
Jim here again. I need help with your API functionality. I am trying to figure out which of the variables that C2S API is posting can determine if a certain sale has been refunded or if a certain echeck payment have been canceled or denied? I can only see the acquire transaction ID and the transaction type which will show if it is a refund or not – but I don’t know if it still refers to the same Click2Sell Transaction ID that has been refunded.
Bottomline, I need to know if from the variables posted by C2S API I will be able to determine if a certain transaction has been refunded?
Regards, Jim
Hi Jim,
We have developed our own API that sends all the information instantly to a remote urls/scripts/locations. We can send all transaction information, secret keys md-hashed with transaction ID for you to check, etc. You can read all the information about Click2Sell.EU API on our blog.
This article contains all information required for developers to connect Click2Sell.EU with remote scripts and accept payment notifications. In order to enable the API posting settings to your scripts and configure all posting urls, visit: For Merchant –> My Products –> Edit Settings –> API Settings
Each product can have it’s own separate API channel posting data to a specified url.
Moreover, Click2Sell.EU also posts the transaction ID and customer’s e-mail address via http-post method to the thank-you page, so if your thank-you page is capable of accepting these notifications our system can also post that data straight to a thank you page.
When the sale is refunded, the API notification sends the ‘refund’ response for the same transaction id. Please, check the provided link: there you will find a list of all variables passed by Click2Sell.EU API and this way you will be able to configure your scripts to accept certain type of responses. Yes, you will be able to determine if a certain transasction has been refunded – Click2Sell.EU system sends all information about changing transaction states. Jim, if you need some more help, just let me know.
Sincerely,
Egidijus
Click2Sell.EU – Innovative Affiliate Network!
Updated Product
I want to replace the product I have with a newer version. What is the best procedure?
John
Dear John,
Simply login to your Click2Sell.EU account, then navigate to For Merchant –> My Products –> Edit Settings –> Configure Basic Settings –> STEP2 and then select a checkbox to change your product’s file and select your new file with a browse button. Once you have it selected, please, click on save and your product will be re-uploaded. I hope this helps. If you need some more help, just let me know.
Sincerely,
Egidijus
Click2Sell.EU
Affiliate commission tracking question
I have a question… What happens if I refer a product but the buyer makes the purchase days latter and he doesnt use my affiliate link u gave me for this product. I mean may be he saw the product because of my and my affiliate link, but days latter he makes de purchase using the official link of the product, For example: Product name. Official web site: www.mimaquinadedineroeninternet.com The customer saw at first the product using my referring link, but days latter he buys it using the official web site What happens with my commission in that case???
Dear Karim,
Thank you for contacting us. In your described case, when customer is referred to the product’s sales page via your affiliate link, but doesn’t order the first time and then after some time he visits the product’s page again and orders – in all cases you will receive your affiliate commission. It doesn’t matter if your customer enters the product website directly much later. Click2Sell.EU has an affiliate tracking system that tracks such buyers up to 6 months. So if you refer a customer and he/she orders a product within 6 months you will still get paid.
I hope this helps. If you have any other questions or just need some help, please, let me know. I will do my best to help you!
Sincerely,
Egidijus
Click2Sell.EU
Paying Affiliates Commission using Mass Payment
Hello,
Is there any mass-pay file available for download to pay affiliates commissions for the month of August. And how to pay for Click2sell? Kindly guide the both. Thanks. John
Dear John,
Thank you for contacting us regarding your mass payment question. We do not provide a mass payment txt file, but we have automated all mass payment processes. In order to make mass payment to all your affiliates, simply go to the “Payments” section and at the bottom of the page you will find ‘Mass Payment’ button. Click on it. Then follow the instructions on a page to configure the mass payment API notification URL on your Paypal account and API information on Click2Sell.EU (on My Profile –> My Payment Processors –> Paypal page). Once you have done this, just click on the mass payment button and all your affiliates will be paid automatically from your Paypal account via Click2Sell.EU system.
This way you will be able to pay all your affiliate commissions and Click2Sell.EU fees. John, if you have any other questions or just need some help, please, let me know. I will do my best to help you.
Sincerely,
Egidijus
Click2Sell.EU – Innovative Affiliate Network!
