Questions and answers about Click2Sell: Selling, Affiliates, Payments, Tracking, Reports

Affiliate commission tracking question


I have a question… What happens if I refer a product but the buyer makes the purchase days latter and he doesnt use my affiliate link u gave me for this product. I mean may be he saw the product because of my and my affiliate link, but days latter he makes de purchase using the official link of the product, For example: Product name. Official web site: The customer saw at first the product using my referring link, but days latter he buys it using the official web site What happens with my commission in that case???

Dear Karim,

Thank you for contacting us. In your described case, when customer is referred to the product’s sales page via your affiliate link, but doesn’t order the first time and then after some time he visits the product’s page again and orders – in all cases you will receive your affiliate commission. It doesn’t matter if your customer enters the product website directly much later. Click2Sell.EU has an affiliate tracking system that tracks such buyers up to 6 months. So if you refer a customer and he/she orders a product within 6 months you will still get paid.

I hope this helps. If you have any other questions or just need some help, please, let me know. I will do my best to help you!


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